IMPORTANT DELIVERY INFORMATION
*Regular Delivery/Pickup Hours: Mon-Fri 9AM-5PM, Sat 9AM-2PM.
*Deliveries & Pickups have a 3-hour window timeframe.
*We have a Minimum Delivery Fee.
Fees will be calculated based on distance, floor level & quantity of items for delivery.
*After Regular delivery Hours the fee varies.
*Set-up/Strike Fee is not part of the delivery , please let us know if you need the services.
*Our crew members are NOT allowed to move or load any furniture that is not the property of the Company.
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IMPORTANT WAREHOUSE PICK UP INFORMATION
We allowed "some" rentals items for Pick up in our Warehouse location-However some restrictions apply.
*No Pickup Trucks or Open Trailers will be allowed for pick ups.
*Required -  Helpers to Load Truck

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DAMAGE OR MISSING ITEMS INFORMATION
A replacement cost fee will be calculated on cost price of the missing/damage item plus 25% for handling fee.
Please make sure you check your delivery upon arrival and departure, we have up to 5 business days to revise the product after pick up and after 10 days for Linens damaged.
All our products are being inspected prior to delivery or Warehouse pick up.

*Refundable Credit Card Deposit form is Required on all orders*